CASE STUDY


The Gold Standard in Loyalty
Our client, K1 Speed Canada, a leader in the go-karting and entertainment industry, had a mission to create an exclusive loyalty program that would not only reward their top supporters but also reinforce their brand as a premium experience. The challenge was to design a loyalty card that was as unique and high-end as the VIPs receiving it – think celebrities, top influencers, and elite racers.
Our solution was a bespoke, one-of-a-kind loyalty package that elevated a simple card into a coveted status symbol. The goal was AMEX Black Card vibes. Something recipients would receive & immediately be able to feel the exclusive, premium-ness of.
The Strategy:
We needed to create a loyalty program that felt truly special. We discussed options with several suppliers across North America and ultimately went with a supplier capable of custom printing individual gold cards out of metal, ensuring each card felt substantial, luxurious, and personalized. A key factor in our decision with suppliers was partnering with someone that allows us to have a strategic release program so we could thoughtfully distribute the cards over time rather than all at once. Bulk printing the same card for everyone was not an option. We needed every recipient to feel recognized as a valued member of the K1 Speed community.
The Execution:
We went beyond a simple card. Each loyalty card was custom engraved with the recipient's name, a unique card number, and their specific VIP perks. To complete the premium unboxing experience, each card was presented in a sleek, custom-designed slider box.
Our team personally handled the shipping of each package, including a personalized note, ensuring a direct and thoughtful connection with every recipient.
The Results:
The loyalty program was a hit, generating excitement and exclusivity among K1 Speed's most influential supporters. The unique, high-end nature of the cards fostered a sense of community and value, strengthening relationships with key brand advocates and solidifying K1 Speed’s position as a premier entertainment destination.
WHAT WE HELPED WITH
- Campaign Strategy
- Vendor Sourcing
- Design
- Campaign Management
- Copywriting
- Fulfillment & Shipping






